addd7 Responsible Gaming — Because Your Wellbeing Comes First
addd7 believes that online betting and casino games should always be a source of entertainment, never a source of financial stress or personal harm. This page explains the tools, policies, and resources addd7 provides to help every player in Bangladesh enjoy a safe, controlled, and genuinely fun gaming experience.
Our Commitment
Six Pillars of Responsible Gaming at addd7
addd7's responsible gaming framework is built around six core commitments that protect every player's wellbeing and ensure that gambling remains an enjoyable, voluntary activity at all times.
Strict Age Verification
addd7 enforces a strict 21+ age policy across all betting and casino services. Every player must complete identity verification before depositing or placing a bet. We use KYC document checks to confirm that no player under 21 years of age can access real-money gaming on the addd7 platform.
Deposit Limit Controls
Players can set daily, weekly, or monthly deposit limits on their addd7 account at any time. Once a limit is set, it takes effect immediately. Reducing a limit is instant; increasing a limit requires a mandatory 48-hour cooling-off period to prevent impulsive decisions made in the heat of the moment.
Self-Exclusion Options
addd7 offers flexible self-exclusion periods ranging from 24 hours to permanent closure. When a player activates self-exclusion, their account is immediately suspended and all marketing communications are stopped. Self-exclusion cannot be reversed during the chosen period, providing a firm, enforceable boundary.
Session Time-Out & Reminders
Players can set voluntary session time limits or enable real-time session duration reminders. When a session reminder triggers, addd7 displays a prominent notification showing how long you have been playing and how much you have wagered, helping you stay fully aware of your activity at all times.
Loss Limit Protection
In addition to deposit limits, addd7 allows players to configure loss limits — a maximum amount they are willing to lose within a defined time period. Once this threshold is reached, the account is temporarily locked from further wagering until the reset period expires, protecting against chasing losses.
Trained Support Team
addd7's customer support team receives specific training in responsible gaming recognition and response. If our team notices patterns of concern in a player's activity — such as significantly increased bet frequency, erratic deposit behaviour, or distressed communications — they are trained to proactively reach out and offer assistance.
Player Tools
Take Control With addd7's Self-Management Tools
addd7 gives you full ownership of your gaming behaviour through a suite of account management tools that are available 24 hours a day, seven days a week. These tools are designed so that you can act immediately whenever you feel the need to slow down or stop entirely — no waiting, no lengthy approval processes.
Set or Adjust Your Deposit Limit
Log in to your addd7 account and navigate to the Account Settings section. Under "Responsible Gaming", select "Deposit Limits" and choose your preferred daily, weekly, or monthly cap in ৳. The new limit is applied instantly. Any reduction takes effect immediately; any increase is subject to a 48-hour review window.
Activate a Session Time-Out
Within the same Responsible Gaming menu, choose "Session Limits" to set a hard stop on your daily playing time. You can also enable session reminder pop-ups at 30-minute or 60-minute intervals so you are always aware of how long you have been active on the platform.
Request a Cooling-Off Period
If you need a short break, addd7's cooling-off feature lets you pause your account for periods of 24 hours, 48 hours, one week, or one month. During this time, you cannot log in, deposit, or place bets. All active bonuses are paused and no marketing emails will be sent to you.
Request Full Self-Exclusion
For a longer-term break, contact addd7 support at [email protected] to request self-exclusion for six months, one year, or permanently. Your account will be closed within 24 hours of your request being received, and all outstanding balances will be returned to your bKash or Nagad account.
Deposit & Loss Limits
Define exactly how much you are comfortable spending on addd7 in any given day, week, or month. Loss limits add a second layer of protection by capping the total amount you can lose in a set period — even if your deposit limit has not been reached. Both limits work in tandem to give you complete financial control over your gambling activity.
Cooling-Off Period
A short enforced break of 1 to 30 days. Ideal when you notice you are playing more than you planned but are not ready for a full self-exclusion. Account access resumes automatically after the chosen period.
Self-Exclusion
A firm, irrevocable account closure for a minimum of six months. Once activated, addd7 cannot reinstate the account before the period ends, regardless of request. Your data and balance are fully secured throughout.
Know the Signs
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Being aware of the early warning signs is the most effective way to address the issue before it becomes a serious problem. addd7 encourages all players to honestly reflect on the following indicators.
- You spend more money gambling than you originally intended, or more than you can comfortably afford to lose.
- You find yourself chasing losses — placing additional bets to try to recover money you have already lost.
- Gambling is causing tension, arguments, or secrecy in your personal relationships with family or friends.
- You have borrowed money, sold possessions, or used funds designated for essential expenses in order to gamble.
- You feel anxious, irritable, or restless when you are unable to gamble, or when you try to cut down.
- You gamble as a way to escape from stress, personal problems, feelings of depression, or loneliness.
- You have tried to stop gambling before but found yourself unable to maintain that decision for more than a short period.
- Gambling is interfering with your work performance, studies, daily responsibilities, or sleep quality.
- You feel the need to gamble with larger and larger amounts of money in order to feel the same level of excitement.
Age Policy
addd7's 21+ Age Restriction Policy
addd7 operates an unconditional 21+ age restriction policy. Access to all real-money betting and casino features on the addd7 platform is strictly limited to individuals who are 21 years of age or older at the time of registration and at all times thereafter.
As part of the KYC verification process, every player is required to submit a valid government-issued identification document — such as a Bangladesh National Identity Card (NID) or passport — that confirms their date of birth. Accounts where the player's age cannot be confirmed will remain restricted from real-money play until verification is successfully completed.
Providing a false date of birth during registration is a serious breach of addd7's Terms & Conditions. Any account found to belong to a person under 21 will be immediately closed, any winnings will be forfeited, and deposited funds will be returned to the original payment source.
Get Help
Need Support? addd7 Is Here 24/7
No matter where you are in Bangladesh — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or anywhere else — addd7's responsible gaming support team is available around the clock to help you manage your gambling activity safely.
Contact addd7 Responsible Gaming Support
If you are concerned about your gambling habits, need to activate self-exclusion, want to set a deposit limit, or simply need someone to talk to about your gaming behaviour, reach out to our dedicated support team. All responsible gaming requests are treated with strict confidentiality and are handled as a priority.
Available 24 hours a day, 7 days a week · Bangladesh Standard Time (BST, UTC+6) · Response within 2 hours for responsible gaming requests
Email Support
Send a detailed message to [email protected] describing your situation. Our responsible gaming team will respond within 2 hours and can activate any account restriction tools on your behalf immediately.
Live Chat Assistance
Use the live chat feature within your addd7 account to speak directly with a support agent in real time. Type "Responsible Gaming" to be immediately connected with a trained responsible gaming specialist rather than the general support queue.
Self-Service Tools
Many responsible gaming tools — including deposit limits, loss limits, session reminders, and cooling-off periods — are available directly within your account dashboard under the Responsible Gaming menu, with no need to contact support at all.
Continue Exploring addd7
Play Smart, Stay Safe — Enjoy addd7 Responsibly
addd7 offers cricket betting, live slots, and a full casino experience for players in Bangladesh aged 21 and above. With the right tools in place, you can enjoy every session with complete peace of mind.